At the end of this course, you will be able to:

• Explain the drivers responsible for the emergence of DevOps.
• Define and discuss the key concepts and principles of DevOps.
• List and explain the business benefits of DevOps and continuous delivery.
• Describe the Service Delivery process.
• Explain the concepts of test automation, infrastructure automation, and build and deployment automation.
• Describe how DevOps relates to Lean and Agile methodologies.
• Summarize case studies of IT organizations that are making the transformation to Adaptive IT and DevOps models.
• List the most common and popular DevOps tools.
• Discuss the critical success factors for DevOps implementation.

• Individuals involved in IT development, IT operations, or IT service management
• Individuals whose role are touched by DevOps and continuous delivery, such as the following IT roles:
  • DevOps engineers
  • Product owners
  • Integration specialists
  • Operations managers
  • Incident and change managers
  • System administrators
  • Network administrators
  • Business managers
  • Automation architects
  • Enterprise architects
  • Testers

N.B. Basic familiarity with Agile, Scrum, Lean, and ITSM principles is beneficial

The DevOps Fundamentals exams are delivered by APMG and iSQI. Training organizations can attain the vouchers for the exam through your courseware partner.

Possessing some basic knowledge of Agile, Scrum, Lean, and ITSM principle is recommended but not required for the completion of the certification.

Module 1: Course Introduction

• Let’s Get to Know Each Other
• Group Activity
• Course Overview
• Course Objectives
• Course Agenda
• Case Study: Easy Journey Airways
• Exam Details

Module 2: DevOps - The Context

• DevOps Evolution
• Business Benefits of DevOps
• DevOps Principles
• Goals and Measurements

Module 3: DevOps for Individuals

• From Roles to T-shape DevOps Profiles
• DASA Competence Model
  

Module 4: DevOps for Teams and Organizations

• Culture and Behavior
• Organizational Models
• Team Autonomy
• DevOps at Scale

Module 5: DevOps Practices

• ITSM
• Lean
• Agile
• Architecture
• Continuous Delivery and Automation
• Modern Infrastructure and Cloud
• Operations

Module 6: The Next Steps

• Analyze the Current Situation
• Improve Incrementally