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Professional Cloud Service Manager

Certification
CCC-PCSM Professional Cloud Service Manager
Level
Beginner
Year
2015

The Professional Cloud Service Manager (PCSM) certification enables participants to design and deliver cloud services. The certification provides a hands-on, practical approach to understanding how cloud computing and cloud-based services impact operations, and how to adapt existing processes to deliver better services.

Business Value Optimization
level
Business Analysis
level
Architecture & Design
level
Programming
level
Continuous Delivery
level
Test Specification
level
Infrastructure Engineering
level
Security, Risk & Compliance
level
Courage
level
Team Building
level
DevOps Leadership
level
Continuous Improvement
level
Target Audience

  • IT Managers and CIOs
  • Service Managers (with or without an ITIL background)
  • Service Management Professionals
  • Cloud Strategy and Management Consultants
  • Service Architects, Technical Pre-Sales Consultants
  • IT Professionals
  • IT Specialists (Analysts, Developers, Architects, Testers, etc.)
  • IT Administrators (Network, System, Database, etc.)
  • IT Project Managers
  • Other functions affected by cloud (Sales, Purchase, Audit, Legal, etc.)

Learning Objectives
Relevance
Prerequisites